Chatbots for the Enterprise

In recent years, chatbots have been gradually infiltrating our day-to-day reality. For the companies that choose to deploy them, they offer a range of cost-cutting benefits, improving efficiency on the customer-facing side and streamlining daily employee processes, scheduling, notifications, and more. Chatbots are an extension of artificial intelligence (AI). They simulate human interaction, either through audible conversations or via text,...

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Benefits of Business Intelligence for the Construction Industry

Good business intelligence (BI) is becoming more and more important in the construction industry. The benefits of BI software have been proven in a range of other industries, but some construction companies are still slow to adopt, citing complicated processes and technical challenges as significant barriers to onboarding. Knowing what the benefits are and how they can be measured may...

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How AI Chatbots are Transforming the Customer Experience

Chatbots are the user interface of the future. Advancements in Artificial Intelligence are fueling its development, and the possibilities are endless.  Many businesses have already deployed Chatbots to enhance their marketing strategy and transform the overall customer experience. In fact, according to Garner: Chatbots will power 85 percent of all customer service interactions by the year 2020.    Here are 5...

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Is Blockchain Technology Disrupting the Logistic Industry?

Everyone seems to be talking about blockchains these days. Especially after the New York conference on bitcoin and blockchain technology tripled in size this past week; bringing together over 8,500 attendees and tracking for $17 million in ticket sales. Despite all the hype surrounding blockchain today, disruption is coming to the industry with the promise of delivering a more transparent...

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